Fire & Smoke Damage Restoration
After the fire department leaves, the real work begins. We secure your property, remove smoke and soot permanently, and rebuild what was lost — one team from board-up to final walk-through.
Why West Michigan Trusts Doan Restoration
Ready to Roll 24/7
Our West Michigan crews are on standby 24/7/365 with fully loaded trucks — day, night, weekends, and holidays.
IICRC Certified
Our technicians hold IICRC Water & Mold Remediation certification — the gold standard in the industry.
Direct Insurance Billing
We handle the paperwork, communicate with adjusters, and bill your insurance directly. Most homeowners pay nothing out of pocket.
Locally Owned
We're your West Michigan neighbors — not a franchise or national call center. We treat every property like our own.
Full-Service Restoration
From emergency response to final reconstruction, we handle every phase. No coordinating multiple contractors.
100% Satisfaction Guarantee
We stand behind our work completely. If you're not satisfied, we'll make it right — period.
Why Fire Damage Requires Immediate Professional Response
A house fire leaves far more than scorch marks. Smoke and soot penetrate porous surfaces within hours, acidic residues begin etching glass and metal, and the water used to fight the fire saturates structure and contents — creating a second water-damage emergency on top of the first.
The longer soot and smoke residue sit, the more permanent the staining and odor become. What could have been cleaned in the first 48 hours can require replacement a week later. Time directly determines how much of your home and belongings can be saved.
Doan Restoration handles the full recovery in-house — emergency board-up, content pack-out, smoke and soot removal, deodorization, and complete structural reconstruction. One West Michigan team, one contract, one call.
Our Proven 5-Step Fire Damage Restoration Process
Emergency Response & Board-Up
We secure the property with board-up and roof tarping to prevent weather, theft, and further damage.
Damage Assessment & Documentation
A detailed inspection and inventory — the documentation your insurance carrier needs to fund a full restoration.
Soot & Smoke Removal
Specialized cleaning of every affected surface to remove corrosive soot before it causes permanent damage.
Deodorization & Content Cleaning
Hydroxyl, ozone, and thermal fogging eliminate odor at the molecular level while we clean salvageable contents.
Complete Reconstruction
Drywall, flooring, paint, cabinetry, and fixtures — we rebuild your property to pre-loss condition.
A Stress-Free Insurance Claims Process
We Work With All Major Insurance Providers
We know how to navigate every major carrier's process efficiently and get your claim moving fast.
Expert Documentation & Direct Billing
We provide detailed documentation and bill your insurance company directly, reducing your out-of-pocket expense.
Maximize Coverage, Minimize Hassle
We fight for every dollar you deserve while handling the paperwork and phone calls with your adjuster.
Common Causes of House Fires in Michigan
Cooking Fires
Unattended cooking is the leading cause of home fires. A grease fire spreads to cabinets and walls in seconds, leaving heavy smoke damage throughout the kitchen.
Heating Equipment
Furnaces, space heaters, and wood stoves work hard through Michigan winters. Improper clearance and lack of maintenance make heating a top cold-season fire cause.
Electrical & Wiring Faults
Overloaded circuits, aged wiring, and damaged cords ignite fires inside walls — often spreading before anyone notices.
Candles & Open Flame
An unattended candle near curtains or bedding can set a room ablaze quickly, especially in the dry air of a heated winter home.
Smoking Materials
Improperly extinguished cigarettes are a frequent cause of upholstery and bedding fires that produce intense, penetrating smoke.
Appliance Malfunction
Dryers with clogged lint vents, faulty wiring, and overheating appliances start fires that quickly involve the surrounding structure.
What to Do When You Discover Damage
Do This
- 1. Make sure everyone is out and call 911 first
- 2. Call Doan Restoration at (616) 644-9136 once the fire is out
- 3. Wait for the fire department to declare the structure safe to enter
- 4. Document the damage with photos and video for your claim
- 5. Contact your insurance company to open a claim
- 6. Keep a list of damaged or destroyed belongings
Avoid This
- 1. Don't enter the home until officials say it's safe
- 2. Don't touch or wipe soot — it smears and sets permanently
- 3. Don't turn on electronics or HVAC that may have been affected
- 4. Don't attempt to wash walls or carpets — it can drive soot deeper
- 5. Don't discard damaged items before the adjuster documents them
Fire Damage Restoration FAQ
Can smoke odor really be removed?
Yes. We use hydroxyl generators, ozone, and thermal fogging to destroy odor at the molecular level rather than mask it.
What happens to my belongings?
Salvageable contents are packed out, inventoried, cleaned at our facility, and returned. Unsalvageable items are documented for your insurance claim.
Do you handle the rebuild too?
Yes — drywall, paint, flooring, cabinetry, and finishing. One team from the first call through the final walk-through.
Will my insurance cover fire damage?
Most homeowner's policies cover fire and smoke damage, including the water used to extinguish it. We document everything and bill your carrier directly.
How long does fire restoration take?
It varies widely with severity — cleaning and deodorization may take days, while full reconstruction can take several weeks. We provide a timeline after assessment.
Do you serve my area?
If you are in the Grand Rapids metro or surrounding West Michigan communities, yes. Our crews stage out of our Mecosta County base near Big Rapids and dispatch 24/7/365 across Grand Rapids, Kentwood, Wyoming, Walker, Grandville, Forest Hills, Rockford, Caledonia, and the surrounding area. Not sure? Call and we will tell you straight.
Fire Damage Restoration Across West Michigan
Doan Restoration provides fire damage restoration to homeowners and businesses across Grand Rapids and West Michigan, from our Mecosta County base near Big Rapids.
Schedule Your Fire Damage Restoration Today
Board-up to rebuild — one West Michigan team from start to finish. Fill out the form or call us directly and we will respond as quickly as possible.