Locally Owned.
West Michigan Operated.
Serving homeowners and businesses across Grand Rapids and West Michigan. 24/7/365 emergency response with IICRC-certified crews.
Service Worth the Trust
Your home is not only the structure or the things in it — it's all of the memories that bind us to it. That's why Doan Restoration prides itself on quality, professionalism, and reliability in every disaster restoration we deliver.
We built Doan because West Michigan homeowners and businesses deserve a restoration company that treats every property like their own. We perform the contracted work in full, within the agreed time, and with highly trained staff.
The Grand Rapids branch is built on the Doan Restoration approach proven across Michigan — meticulous documentation, direct insurance billing, and crews who treat your home like their own. We're not a franchise or national call center — we're your West Michigan neighbors.
Three Promises We Live By
Locally Owned & Operated
We live and work in West Michigan. You'll never deal with a faceless franchise or out-of-state call center. When you call Doan, you talk to someone who knows your neighborhood.
Insurance Experts
We work directly with your insurance company, handle the paperwork, and bill them directly. Our meticulous documentation helps maximize your claim so you pay nothing out of pocket.
Meticulous Service
Detailed situation analysis, two-way communication, and modern equipment. We minimize restoration time and cost — no guesswork, no shortcuts.
Every Phase, One Team
Doan Restoration handles every phase of the restoration process — from emergency response and water extraction to structural drying, demolition, and complete rebuild. Our services include water damage restoration, fire and smoke cleanup, mold remediation, sewage cleanup, storm damage response, and odor removal.
We serve homeowners and businesses across Grand Rapids, Kentwood, Wyoming, Walker, Grandville, Forest Hills, Rockford, Caledonia, and Big Rapids. Our crews stage out of our office at 17160 Eight Mile Rd in Stanwood, just south of Big Rapids, and respond 24 hours a day, 365 days a year — because disasters don't wait for business hours.
Certifications & Compliance
Don't Wait — Water Damage Gets Worse Every Hour.
Call the experts now to prevent mold and structural failure. Our West Michigan crews are standing by 24/7/365.